Working at Alpha One - What it’s like
Thinking of joining our team? We interviewed our Bella Vista manager, Neya, who has been working at Alpha One Coaching College for 5 years, to get her insight of what it is like working here.
Can you tell me how your Alpha One journey began and how it has progressed?
My journey at Alpha One began in 2019 when I joined as a marker for high school writing papers. It was an excellent opportunity as I was already working as a private tutor for high school students and marking papers, which largely contributes to a student's learning. Within a couple of months, I was offered an admin position. At that time, Alpha One was still in its growth phase, and many of the processes and systems we have in place today were still being developed. It was an incredibly exciting time to be part of the company, as I had the opportunity to not only contribute to shaping these processes but also to see firsthand the impact they had on improving efficiency and structure within the company.
Fast forward to 2021, after two years of service in the admin role, I was presented with the opportunity to take on a management position at Alpha One. This was a significant milestone for me personally and professionally, as it allowed me to take on greater responsibilities and contribute to the strategic direction of the company. Today, as the manager of the Bella Vista branch, I am proud to lead a team of dedicated individuals who are committed to providing the highest quality education, support and customer service to our students and parents.
How has your experience working for Alpha One been?
My experience working at Alpha One So far has been extremely rewarding and fulfilling. Over the past five years, I have had the privilege of being part of a team that is not only passionate about education but also dedicated to creating a positive and supportive work environment.
One of the best parts about working at Alpha One is the opportunity to manage the Bella Vista branch. This role has allowed me to develop my leadership skills and grow both personally and professionally. I've learned how to navigate challenges, make difficult decisions, and be involved in multiple processes. The most rewarding aspect of being a manager is the opportunity to work with multiple teams across admin, tutoring, content creation, and more, all united by a common goal of helping students achieve their academic goals and fulfilling parent requests. It's incredibly fulfilling to see the positive impact that our work has on the lives of our students and their families.
Another highlight of working at Alpha One is witnessing the company's growth and evolution over the years. From our beginnings with a single centre to now having branches in North Parramatta, Burwood, Epping, and Bella Vista, it has been incredible to be part of this journey. With each new branch and expansion, we have introduced new systems, processes, and services to better serve our students, and being able to contribute to these initiatives has been immensely gratifying.
What are some ways in which Alpha One provided you with the opportunity to progress career-wise?
At Alpha One, we firmly believe in providing our staff with ample opportunities for growth and advancement. As a growing company, there are always new challenges and opportunities on the horizon, and we encourage our employees to seize these opportunities.
In my own experience, I've been fortunate to have had the opportunity to progress from a marker to an admin and eventually to a managerial role. Along the way, I've had the chance to take on additional responsibilities, such as managing the marking team and overseeing hiring and training initiatives for both marking and admin roles. These experiences have not only allowed me to develop new skills and competencies but have also provided me with the invaluable leadership experience that will serve me well in my future endeavours.
I've also seen firsthand how Alpha One rewards hard work and dedication. The company offers various bonus schemes and recognition programs to celebrate the achievements of its employees. Additionally, top-performing tutors are often offered other roles such as mentorship positions and are involved in the hiring and onboarding processes of new tutors, further highlighting Alpha One's commitment to employee development and growth.
I am incredibly grateful for the opportunities I've had at Alpha One and look forward to continuing my journey with this amazing company.
Alpha One provides staff with the opportunity to advance in areas that align with their university studies such as marketing, accounting, software development, hr etc. Join our team to kickstart your career as a tutor, marker or admin.
